JAZZYPAY, INC. as the operator of JazzyPay web and app payment platforms, is strongly committed in protecting the privacy and security of the personal data you provide us. In this Privacy Notice, we lay down the procedure and measures we take in processing your personal data supplied to us when you avail of the services offered in the JazzyPay web and mobile platforms. For the purpose of the relevant data privacy law and the rules issued by the National Privacy Commission, the personal information controller is JazzyPay, Inc.
A. We Collect Your Information and the Purpose of our Collection
We may collect information, including but not limited to the following in order for us to facilitate your payment transaction and for you to avail of our services:
In facilitating your transaction, we also collect your information on the financial instrument you used for the payment and the corresponding transaction details.
In order for us to serve you better, we may also collect your information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our website and mobile app (including date and time); what you viewed or searched for; page response times, download errors, cookie based information, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number or our representatives at any time.
We collect information from you through our online registration form.
The information you provide us may also be used (i) for statistical, analytical and research purposes; (ii) to provide you with any information about our services; (iii) to notify you about any changes in our services; (iv) to comply with any security or legal requirements; and (v) to improve our services.
When required by law and prior to using your information for any other purpose, we will certainly secure your consent.
B. We Share Your Information
We may share your information to our payment partners specific to your transaction, and our analytics team and search engine providers in order for us to improve and optimize our payment platform.
We may also disclose your information if we are under a duty or under legal obligation to disclose such and to protect the rights, property, or safety of JazzyPay and our payment partners. This includes exchanging information with them for the purpose of fraud protection.
In these undertakings, we are committed to ensure that the data in transit is secured and protected under a data sharing agreement executed for such purpose. We are also committed to ensure that the recipients of such data are likewise devoted to undertake sufficient security measures in protecting your data.
C. We Store Your Information
We store the information we collect from you and the details of the transactions to our secured SQL database hosted in Amazon Web Services using a secure HTTPS (SSL) connection via Comodo. In transmitting the data for storage, we will ensure that the data is encrypted. In this regard, you hereby consent the processing of your information in the jurisdiction where Amazon Web Services is located.
We will be storing your information for at least five (5) years in accordance with applicable regulations of the Bangko Sentral ng Pilipinas.
After such period expires or as when retention is no longer required, we will destroy your information and, accordingly, ensure that the information is irretrievable and unusable.
D. You Can Access Your Information
By using our website and/or mobile app, you hereby give your consent to the practices described in this Notice.